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Stellenanzeige - Customer Service Representative

With the recent acquisition of several welding and cutting brands, Lincoln Electric expands its product range to include Oerlikon & Weldline. This transaction brings together two experienced teams that focus on innovative developments in welding and cutting technology and together offer their customers the industry's most comprehensive range of solutions, technologies and application support.

For the Location Eisenberg (Pfalz) or Essen, we are seeking a Customer Service Representative (m/f) to deliver exceptional service to our internal and external customers.

Primary Tasks:
• As the main point of contact you will ensure orders are taken, reviewed for accuracy and expedited to ensure customer expectations are exceeded
• Tasks such as providing information on price and stock availibility, preparing shipments, assisting with warranty requests are critical to this role

Essential Experience:
• To be successful you will have 3+ years of experience in a fast paced customer service or call center environment
• You will have the ability to build customer relationships and have excellent organizational and time management skills
• Data accuracy, strong written and verbal communication (in German and English) and proficiency in MS Office and SAP (or similar ERP) is highly regarded

What you can expect:
• A competitive compensation package that rewards high performance
• Career Development Opportunity

 

For more information about this exciting opportunity and / or to apply, please send your resume to

Human Resources Business Partner
Yesim Aktimur
bewerbungen@lincolnelectriceurope.com

Alternatively you can post your resume to:
OERLIKON Schweißtechnik GmbH
Human Resources Department
Att: Yesim Aktimur
Industriestraße 12
67304 Eisenberg/Pfalz